i /we don't write many reviews, but i really must say, after using the Janome Memory Craft 500E Embroidery Machine for a year now, the simplicity of its use, dependably is superb, it is quiet, temperamental, what i mean is don't mix threads, bobbin and spool, use like for like, you break a needle, look for broken piece, any unfamiliar noise, you did not find broken end of needle, maintain as per instructions, in the first year over 500 of use, issues that developed were operator error, machine is smart, very easy to use , you must learn to download files, this a minor learning curve, but when you learn, there are so many projects you can do. we made several free standing lace Christmas ornaments for gifts, besides projects for children, grand kids, and friends. if you are looking for an embroidery machine only, go try one out at a dealer, I bought this off amazon for my wife for a Christmas gift last year, did a lot of research. I am very pleased with the purchase.